Shipping conditions
Shipping within Germany
We ship orders within Germany on weekdays with DHL.
Delivery usually takes 1 to 3 business days after shipping confirmation.
International Shipping
For deliveries outside Germany, delivery usually takes 3 to 5 business days, depending on the destination country and the respective shipping service provider.
Shipment Insurance
Your order is insured until it is handed over to you.
Please check the goods for external transport damage upon receipt. If damage is visible, please report it directly to the delivery person and then contact our customer service.
⸻
Frequently Asked Questions (FAQ)
How do I know my order was successful?
After completing your order, you will receive an order confirmation by email, which confirms the receipt of your order.
Once your order has been shipped, you will also receive a shipping confirmation.
Where do we deliver?
We deliver within Germany and internationally.
Shipping within Germany is done on weekdays with DHL. Internationally, delivery may vary depending on the destination country and shipping service provider.
Is my shipment insured?
Yes, your order is insured until it is handed over to you. Please note that any transport damage should be reported directly upon delivery if possible.