Terms and Conditions

TERMS AND CONDITIONS


OVERVIEW

This website is operated by KINUAYA. Throughout the site, the terms “we”, “us” and “our” refer to KINUAYA. KINUAYA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Black Friday / Cyber Monday Promotion Conditions

As part of our Black Friday and Cyber Monday promotion, customers will receive:

  • a free scarf ring for orders over €80
  • a free scarf ring and a Twilly for orders over €110

These additions are voluntary services and are only available while supplies last. There is no entitlement to replacement or availability.

Returns during the promotion

A return will only be accepted if all free gifts are returned completely and undamaged.

If gifts are withheld, we reserve the right to:

  • refuse the return or
  • deduct the corresponding value from the refund amount

The refund will only be processed after a full inspection of the return.


SECTION 1 – ONLINE STORE TERMS

By agreeing, you affirm that you are of legal age or have obtained parental consent.

Using our products for illegal purposes or in violation of any laws is prohibited.

The transmission of malicious software (e.g., viruses) is prohibited.

Violations will result in immediate termination of use.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at any time.

Data (except credit card information) may be transferred unencrypted. Credit card data is always encrypted.

Content or services may not be copied or reused without our consent.


SECTION 3 – INFORMATION ACCURACY

We do not warrant the accuracy, completeness, or timeliness of the content.

Historical information is for reference only.


SECTION 4 – PRICES AND SERVICES

Prices are subject to change at any time.

We reserve the right to modify or discontinue services without notice.


SECTION 5 – PRODUCTS

Products may be available online only and in limited quantities.

Color representations may vary depending on the screen.

We reserve the right to modify offers or discontinue products.


SECTION 6 – ORDER AND ACCOUNT INFORMATION

We may refuse or limit orders.

You agree to provide accurate and current data.


SECTION 7 – TOOLS

Third-party tools are provided "as is", without warranties.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for the content of external websites.


SECTION 9 – COMMENTS

Submitted content may be used by us without restriction.

Unlawful content may be removed.


SECTION 10 – PRIVACY

Our privacy policy applies.


SECTION 11 – ERRORS

We reserve the right to correct errors at any time and adjust orders.


SECTION 12 – PROHIBITED USES

Use for illegal or abusive purposes is prohibited.


SECTION 13 – LIABILITY

Use is at your own risk.

KINUAYA is not liable for damages, to the extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify KINUAYA from third-party claims.


SECTION 15 – SEVERABILITY

Invalid provisions do not affect the validity of the remaining T&Cs.


SECTION 16 – TERMINATION

The T&Cs apply until terminated by either party.


SECTION 17 – ENTIRE AGREEMENT

These T&Cs constitute the entire agreement.


SECTION 18 – GOVERNING LAW

German law applies (Friedrichshafen, Baden-Württemberg).


SECTION 19 – CHANGES

Changes to the T&Cs will be published on the website.


SECTION 20 – CONTACT

Please direct questions about the T&Cs to:
gloriatodorovic@kinuaya.com